Terms of service

Last updated: May 11, 2026

TERMS & CONDITIONS

EHAD UK SITE TERMS OF USE

Thank you for visiting EHAD UK website [ehad.co.uk] (“Site”). This Site is operated by Big Star Trading LTD, in England and Wales under company number 16545019, being the exclusive authorised distributor of EHAD brand, korean skincare, within the United Kingdom (“EHAD UK”, “we”, “us” or “our”).

These Terms & Conditions (“Terms”), together with any policies referred to within them, govern your use of this Site whether as a guest or registered user. Use of this Site includes accessing, browsing, purchasing products from, or registering to use this Site.

Please read these Terms carefully before using this Site.

By using this Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use this Site.

You may use this Site without creating an account.

CHANGES TO THESE TERMS

EHAD UK may revise these Terms at any time by amending this page.

Please check this page regularly to ensure you understand the Terms that apply at the time of use.

Your continued use of this Site following any changes constitutes acceptance of those changes.

CHANGES TO OUR SITE

EHAD UK may update, modify, suspend or remove this Site and its content at any time without notice.

Any content on this Site may become out of date at any time, and EHAD UK is under no obligation to update such content.

EHAD UK does not guarantee that this Site, or any content on it, will be free from inaccuracies, errors, interruptions or omissions.

You acknowledge that modifications to the Site may result in temporary or permanent interruption of access.

ACCESSING OUR SITE

This Site is made available free of charge.

EHAD UK does not guarantee that this Site, or any content on it, will always be available, uninterrupted, secure or error-free.

Access to this Site is permitted on a temporary basis. EHAD UK may suspend, withdraw, discontinue or restrict access to all or any part of this Site without notice.

EHAD UK shall not be liable if this Site is unavailable at any time or for any period.

Internet, IT and telecommunications networks are not error-free and interruptions may occur. EHAD UK shall not be liable for any damage or loss arising from:

  • interruptions or failures in internet or telecommunications services;

  • poor transmission or reception of data;

  • computer viruses or external intrusions;

  • failures of communication networks or equipment;

  • website downtime;

  • technical malfunctions; or

  • incompatibility between the Site and your systems or devices.

You are responsible for:

  • making all arrangements necessary to access this Site;

  • configuring your systems and devices appropriately; and

  • ensuring all persons accessing this Site through your internet connection comply with these Terms.

EHAD UK does not warrant that this Site or its servers are free from viruses, worms, trojans or harmful code.

NO WARRANTY

Except where otherwise expressly stated, this Site and all content, products and services made available through it are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, EHAD UK, Big Star Trading LTD, EHAD Global South Korea and their affiliates exclude any warranties of any kind, representations, conditions and guarantees whether express or implied, including but not limited to:

  • merchantability;

  • satisfactory quality;

  • fitness for a particular purpose;

  • compatibility;

  • availability;

  • uninterrupted access;

  • accuracy;

  • security;

  • non-infringement; and

  • freedom from viruses or harmful code.

PROHIBITED USES

You may use this Site only for lawful purposes.

You must not use our Site: 

  • in breach of any applicable law or regulation;

  • for unlawful, fraudulent or harmful purposes;

  • to harm or attempt to harm minors;

  • to transmit spam or unauthorised advertising;

  • to upload malicious code, viruses or harmful material;

  • to scrape or harvest data;

  • to interfere with the operation or security of the Site;

  • to gain unauthorised access to systems, servers or databases;

  • to reproduce, duplicate, copy or resell any part of this Site contrary to these Terms; or

  • to infringe the intellectual property rights of EHAD UK or third parties.

EHAD UK reserves the right to suspend or permanently terminate access to this Site for breach of these Terms.

INTELLECTUAL PROPERTY

This Site and all content published on it, including but not limited to trademarks, logos, branding, text, graphics, images, videos, product photographs, packaging, audio, layouts, software, source code, databases, and all other materials (“Content”), are owned by or licensed to EHAD UK, Big Star Trading LTD, EHAD Global South Korea, and/or their licensors, and are protected by intellectual property laws and treaties worldwide.

EHAD is a registered trademark owned and/or licensed by EHAD Global South Korea and its licensors. Big Star Trading LTD is the exclusive authorised distributor of EHAD skincare products in the United Kingdom and is authorised to use and commercialise EHAD intellectual property and branding in connection with the distribution and sale of EHAD products within the United Kingdom.

All such rights are reserved.

You acquire no ownership rights or licences in this Site and/or its Content, except as expressly permitted in these Terms. Other than as set out in this section you may not reproduce, copy, distribute, publish, scrape, reverse engineer, commercially exploit, decompile, create derivative works from, transmit or otherwise use any part of this Site and/or its Content.

Limited downloads or printing are permitted solely for personal, non-commercial use provided, no modifications are made, copyright notices remain intact,  and EHAD UK and relevant rights owners are acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Additionally, you may not offer for sale or sell or distribute over any other medium (including distribution by over-the-air television or radio broadcast or distribution on a computer network) the Content or any part thereof. You may not make any part of our Site available as part of another website, whether by hyperlink framing on the internet or otherwise. Our Site and the information contained therein may not be used to construct a database of any kind, nor may our Site be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database websites containing all or part of our Site.

You may not use any of our trademarks or trade names without our prior express written consent and you acknowledge that you have no ownership rights in and to any of those names and marks. You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the Content you have made.

You agree to abide by all additional copyright notices or restrictions contained in our Site.

You agree to notify us promptly in writing promptly if you become aware of any unauthorised access to or use of our Site by any party or of any claim that our Site or any of the contents of our Site infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.

If you would like information about obtaining our permission to use any of the Content email your enquiry support@ehad.co.uk

Unauthorised use may result in legal action.

NO RELIANCE

While EHAD UK makes reasonable efforts to update information on this Site, all content is provided for general information purposes only.

EHAD UK makes no representations, warranties or guarantees regarding the accuracy, completeness, reliability or timeliness of any content.

Any reliance placed on this Site or its content is entirely at your own risk.

THIRD PARTY USER GENERATED CONTENT

This Site may contain user-generated content including reviews, comments, images, videos or other materials uploaded by users.

EHAD UK does not endorse or verify user-generated content and accepts no responsibility and we expressly exclude our liability for such content.

You acknowledge that you may be exposed to content that may be inaccurate, offensive or objectionable.

Any content uploaded by you shall be considered non-confidential and non-proprietary.

By uploading content, you grant EHAD UK, Big Star Trading LTD, EHAD Global South Korea and their affiliates a perpetual, irrevocable, worldwide, royalty-free, transferable and sublicensable licence to use, reproduce, publish, modify, distribute, display and exploit such content for commercial, promotional, editorial and marketing purposes.

EHAD UK reserves the right to remove any content at its sole discretion.

ACCEPTABLE CONTENT STANDARDS

User-generated content must be reasonably accurate where it states facts, be genuinely held where it states opinions, and comply with applicable laws.

User-generated content must not be defamatory, offensive or unlawful, infringe intellectual property rights, promote illegal activity, contain harmful code or malware, impersonate others, contain spam or advertising, contain discriminatory, hateful or abusive material, or mislead consumers.

EHAD UK reserves the right to remove content, suspend access, issue warnings, pursue legal action, and report unlawful conduct to authorities.

LINKS TO THIRD-PARTY WEBSITES

This Site may contain links to third-party websites or services.

EHAD UK has no control over third-party websites and accepts no responsibility or liability for:

  • their content;

  • availability;

  • security;

  • products;

  • services; or

  • privacy practices.

The inclusion of links does not imply endorsement by EHAD UK.

Any use of third-party websites is entirely at your own risk.

LINKING TO OUR SITE

You may link to the homepage of this Site provided:

  • the link is fair and lawful;

  • it does not damage the reputation of EHAD UK;

  • it does not falsely imply endorsement or association; and

  • the linking website complies with applicable laws.

EHAD UK reserves the right to withdraw linking permission without notice.

VIRUSES

EHAD UK does not guarantee that this Site will be secure or free from bugs, viruses or harmful material.

You are responsible for using appropriate virus protection software.

You must not:

  • introduce malicious code;

  • attack the Site;

  • attempt unauthorised access; or

  • interfere with systems connected to the Site.

EHAD UK reserves the right to report such activity to law enforcement authorities.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, EHAD UK, Big Star Trading LTD, EHAD Global South Korea and their respective affiliates, directors, officers, employees, representatives, agents, licensors, suppliers, contractors and service providers exclude all liability for any loss or damage arising from or connected with:

  • use of, or inability to use, this Site;

  • reliance on this Site content;

  • use or misuse of our products;

  • third-party websites;

  • user-generated content;

  • viruses or harmful code;

  • interruptions or technical failures;

  • unauthorised access;

  • data loss; or

  • acts or omissions of third parties.

EHAD UK and Big Star Trading LTD shall not be liable for:

  • loss of profits;

  • loss of revenue;

  • loss of savings;

  • business interruption;

  • loss of business opportunity, goodwill or reputation;

  • indirect loss;

  • consequential loss; or

  • incidental damages,

whether arising in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable.

If you are a consumer, you agree that this Site is provided for domestic and private use only. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

To the fullest extent permitted by law, the total aggregate liability of EHAD UK and Big Star Trading LTD relating to any claim, product, order or use of this Site shall not exceed the amount paid by you for the relevant product giving rise to the claim.

INDEMNITY

You agree to indemnify, defend and hold harmless EHAD UK, Big Star Trading LTD, EHAD Global South Korea and their respective affiliates, directors, officers, shareholders, employees, representatives, agents, licensors, suppliers, contractors and service providers from and against any and all claims, actions, proceedings, liabilities, demands, losses, damages, judgments, penalties, costs and expenses, including reasonable legal fees, arising out of or connected with:

  • your use of this Site;

  • your breach of these Terms;

  • your misuse of products purchased from EHAD UK;

  • your infringement of intellectual property rights or third-party rights;

  • any content submitted or uploaded by you;

  • any unauthorised use of this Site through your device or account;

  • any unlawful, negligent, fraudulent or harmful conduct by you; or

  • any misrepresentation made by you.

You agree to pay any and all costs, damages and expenses incurred by EHAD UK or Big Star Trading LTD arising from such claims.

ENTIRE AGREEMENT

These Terms, together with all policies referred to herein, constitute the entire agreement between you and EHAD UK relating to use of this Site and supersede all prior agreements and understandings.

Nothing in this clause limits or excludes liability for fraud.

GOVERNING LAW & JURISDICTION

These Terms, their subject matter and formation shall be governed by English law.

If you are a consumer, the courts of England and Wales shall have non-exclusive jurisdiction.

If you are a business user, the courts of England and Wales shall have exclusive jurisdiction.

LOCAL LAWS AND REGULATIONS

Our Site is not directed at any person in any jurisdiction where for any reason the publication or availability of our Site is prohibited. Those in respect of whom such prohibitions apply must not access our Site. We do not represent that either our Site or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access our Site do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

SEVERANCE & WAIVER

You may be able to link to third party sites, services or resources on the Internet from the Site, and third party sites, services or resources may contain links to the Site (collectively, “Linked Sites”). We are not responsible for the content, availability, advertising, products, services or other materials of any such Linked Sites, or any additional links contained therein, and Our inclusion of links to the Linked Sites on the Sites does not imply that We endorse or approve of any materials contained on, or accessible through, the Linked Sites. In no event shall We be liable, directly or indirectly, to you or any other person or entity for any loss or damage arising from or occasioned by the creation or use of the Linked Sites or the information or material accessed through these Linked Sites.

CONTACT

EHAD UK
Operated by Big Star Trading LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
support@ehad.co.uk